Terms & Conditions
Aigle Home - Terms & Conditions
Welcome to The Aigle Home. By using our website or engaging with our products and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before accessing or using our services.
1. General
The Aigle Home, based in Delhi, India, is a manufacturer, exporter, and supplier of electrical heaters and related products. By accessing our website, you confirm that you are at least 18 years old or have the necessary permission to use our services.
These terms and conditions apply to all users of the website, including customers, merchants, and browsers. If you disagree with any part of the terms, you should not use our website or services.
2. Products and Services
- Product Information: We strive to provide accurate product descriptions, images, and pricing on our website. However, there may be instances of minor discrepancies. The Aigle Home reserves the right to modify product specifications, availability, or pricing without prior notice.
- Product Availability: Product availability is subject to change. We cannot guarantee that a product will always be in stock and reserve the right to limit the quantity of products sold.
- Order Acceptance: We reserve the right to refuse or cancel any order for reasons such as product unavailability, errors in product or pricing information, or concerns regarding fraudulent transactions. If we cancel your order, we will notify you promptly and provide a refund if payment has been processed.
3. Pricing and Payment
- All prices listed on our website are in Indian Rupees (INR) unless otherwise stated. Prices may be subject to taxes, shipping fees, and other applicable charges.
- Payment must be made in full at the time of placing an order. We accept payments through secure payment gateways, and we ensure the protection of your financial information.
- In the case of any pricing errors or discrepancies, The Aigle Home reserves the right to correct the pricing and notify you of any changes. You will have the option to cancel or proceed with the corrected order.
4. Shipping and Delivery
We offer shipping services across India. Delivery times are estimates and may vary depending on your location, weather conditions, and other unforeseen circumstances.
- The Shipping process takes 5-7 working days.
- The Aigle Home is not liable for any delays in delivery beyond our control. Shipping charges and delivery times will be communicated to you during the checkout process.
- If your order arrives damaged or with missing items, you must notify us within 48 hours of receiving the delivery. We will work to resolve the issue, either by replacing the damaged items or providing a refund.
5. Returns and Refunds
We offer a 10-day return policy from the date of receipt for most products, provided the items are in their original condition and packaging. Certain products, such as those marked as “Final Sale,” may not be eligible for return.
To initiate a return, please contact us at +91-8750022460 with your order details. We will provide you with instructions for returning the item.
Refunds will be processed once the returned item has been inspected. Refunds will be credited to the original payment method within 7-10 business days.
6. Warranty
Our products come with a limited warranty for manufacturing defects, typically valid for 12 months from the date of purchase. This warranty does not cover damage caused by improper use, unauthorized repairs, or normal wear and tear.
To claim warranty service, please contact us with proof of purchase, a description of the issue, and any relevant photographs.
7. Intellectual Property
All content on our website, including product descriptions, images, logos, and designs, is the intellectual property of The Aigle Home. You may not copy, distribute, or reproduce any content without our prior written consent.
Unauthorized use of our intellectual property may result in legal action.
8. Limitation of Liability
The Aigle Home will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, data, or goodwill.
In no event shall The Aigle Home’s total liability exceed the amount you paid for the products or services in question.
9. User Conduct
By using our website, you agree not to engage in any unlawful, abusive, or disruptive behavior. You may not use our site for any fraudulent activities, to send unsolicited messages, or to infringe on the rights of others.
We reserve the right to suspend or terminate your access to our website or services if we suspect you are violating these terms or engaging in prohibited conduct.
10. Changes to the Terms
The Aigle Home reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. It is your responsibility to review the terms periodically.
By continuing to use our website and services after any changes are posted, you agree to the updated terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in Delhi, India.
12. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at:
The Aigle Home
Address: Anand Parbat Gali no 10 New Delhi 110005
Email: aiglehome2@gmail.com
Phone: +91-8750022460
By using The Aigle Home’s services, you acknowledge that you have read and understood these Terms & Conditions and agree to abide by them.